Shipping & Delivery
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Shipping & Delivery
Effective Date: 18/12/2024
At Riffapparels, we are committed to ensuring that your orders are delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.
1. Shipping Locations
We currently ship across India. For international shipping inquiries, please contact our customer support team at riffapparels@gmail.com or 9051755536.
2. Shipping Charges
2.1 Standard Shipping:
Shipping charges may vary based on your location and the size of your order. The applicable charges will be displayed at checkout.
2.2 Free Shipping:
Free shipping is available on orders above [insert amount, e.g., ₹1000].
3. Delivery Timeframes
3.1 Processing Time:
Orders are typically processed within 1-2 business days after payment confirmation.
3.2 Delivery Time:
Standard delivery usually takes 3-7 business days, depending on your location.
Remote or rural areas may require additional time for delivery.
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
5. Undeliverable Packages
If a package is deemed undeliverable due to incorrect address details, refusal of delivery, or absence of the recipient, the order may be returned to us. Additional charges may apply for re-shipping.
6. Damaged or Missing Items
If your order arrives damaged or with missing items, please notify us within [insert number of days, e.g., 48 hours] of delivery. We will arrange for a replacement or refund as per our policy.
7. Contact Us
For any shipping or delivery-related questions, feel free to contact us at:
Riffapparels
Module No. 301, 3rd Floor, Tower-II, BN 9, Webel IT Park,
Sector V, Bidhannagar, Kolkata, West Bengal 700091
Email: riffapparels@gmail.com
Phone: 9051755536