Shipping & Delivery
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Shipping & Delivery
At Teacraftz, we are committed to delivering your favorite teas right to your doorstep with the utmost care and efficiency. Please read our shipping and delivery information carefully to ensure a smooth and satisfying experience.
Shipping Locations
We currently ship our products to the following locations:
- All states within the India
- Delhi
- Maharashtra
- Banglore
- Selected countries in Europe and Asia
If your location is not listed, feel free to contact us at teacraftzindia@gmail.com and we’ll do our best to assist you.
Shipping Rates & Methods
We offer the following shipping options:
- Standard Shipping: 5-7 business days (Domestic) - Free on orders over $50
- Expedited Shipping: 2-3 business days (Domestic) - $100.00
- International Shipping: 7-14 business days - Calculated at checkout
Please note that shipping times may vary depending on your location and the availability of the items.
Order Processing
All orders are processed within 1-2 business days after receiving payment. Orders placed on weekends or holidays will be processed the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking information to follow your package.
Delivery Timeframe
Delivery times vary based on the shipping method chosen at checkout and your location:
- Local (Kolkata): 3-7 business days
- Delhi: 5-10 business days
- Maharashtra: 7-14 business days
- Karnataka: 7-14 business days
- Banglore: 10-21 business days depending on customs processing in your country
International Shipping & Customs
For international orders, please be aware that customs regulations and duties may apply. It is the customer's responsibility to understand these charges as we cannot estimate the customs fees in advance. We advise you to check with your local customs office for more information.
Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email with a tracking number. You can track your order through our website or the courier’s tracking page. Please allow 24 hours for the tracking information to update.
Shipping Delays
While we strive to meet delivery times, some shipments may experience delays due to unforeseen circumstances like weather conditions, customs processing, or carrier issues. If your package is delayed, please contact us at teacraftzindia@gmail.com and we’ll assist you.
Contact Us
If you have any questions about our shipping and delivery policies or need assistance with your order, feel free to reach out to us:
- Email: teacraftzindia@gmail.com
- Phone: +91-9800597667
- Business Hours: Monday to Friday, 9 AM - 5 PM (EST)