Shipping & Delivery

Effective Date: 18/12/2024

At Riffapparels, we are committed to ensuring that your orders are delivered in a timely and efficient manner. This Shipping and Delivery Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website.


1. Shipping Locations

  • We currently ship across India. For international shipping inquiries, please contact our customer support team at riffapparels@gmail.com or 9051755536.


2. Shipping Charges

2.1 Standard Shipping:

  • Shipping charges may vary based on your location and the size of your order. The applicable charges will be displayed at checkout.

2.2 Free Shipping:

  • Free shipping is available on orders above [insert amount, e.g., ₹1000].


3. Delivery Timeframes

3.1 Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.

3.2 Delivery Time:

  • Standard delivery usually takes 3-7 business days, depending on your location.

  • Remote or rural areas may require additional time for delivery.


4. Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.


5. Undeliverable Packages

  • If a package is deemed undeliverable due to incorrect address details, refusal of delivery, or absence of the recipient, the order may be returned to us. Additional charges may apply for re-shipping.


6. Damaged or Missing Items

  • If your order arrives damaged or with missing items, please notify us within [insert number of days, e.g., 48 hours] of delivery. We will arrange for a replacement or refund as per our policy.


7. Contact Us

For any shipping or delivery-related questions, feel free to contact us at:

Riffapparels
Module No. 301, 3rd Floor, Tower-II, BN 9, Webel IT Park,
Sector V, Bidhannagar, Kolkata, West Bengal 700091
Email: riffapparels@gmail.com
Phone: 9051755536